WiLine UCaaS: All-in-One Communications, Simplified!
Get in TouchCommunication in the Office or on the Go
Built for any sized business, WiLine Cloud Voice service is easy to use and quick to deploy so your team can get connected and ready to go in no time. Our scalable solution gives your staff the ideal communication tools and connectivity they need to stay productive while you manage and grow your business.
With communications managed through an easy-to-use online portal, you can set up and manage all areas of business communications, including: directory services, softphone options, contact center capabilities, speciality locations like warehouses, lobbies, and conference rooms.
WiLine Business Unified Communications as a Service
In our modern and dynamic business ecosystem, a one-size-fits-all approach to communication falls short. Organizations have different business models and needs. Recognizing this, WiLine has prepared three base packages for business communications that we think will cater for the needs of most organizations. Please reach out to us if you have any questions.
Business
SMB Solution
Business UCaaS
Contact Us- Cloud Based Voice
- Auto-Attendant
- Voicemail
- Call Queues & Reports
- & much more
Only $25
Enterprise
Enterprise UCaaS
Enterprise UCaaS
Contact Us- All features of business plus...
- Video Conferencing
- Android & iOS Softphone
- Windows & MacOS Softphone
- Custom CRM Integration*
Only $35
Meetings
Video Conferencing
Standalone Meetings
Contact Us- Meetings Software
- Browser-Based
- Meeting Recorder
- Screen Sharing
- HD Voice & Video
Only $10
Elevate Your Enterprise Communication with Advanced UCaaS
Navigating today's business landscape requires state-of-the-art communication tools that are not only robust but also versatile. Recognizing this, WiLine presents a business UCaaS solution, meticulously crafted for organizations that demand tailored communication platforms. We don't just offer a communication tool; our engineering teams can integrate it seamlessly with your existing CRM and other software platforms, delivering an holistic experience that aligns with your specific operational requirements.
Beyond connectivity, the browser-based video conferencing software sets new standards in user convenience and functionality. Say goodbye to cumbersome downloads or compatibility issues. Attendees can join meetings, benefit from high-definition audio and video, recordings, and access all features directly through their browser. And for those moments when a desktop isn't within reach, the platform supports phone access akin to the leading video conferencing platforms on the market. Combine this with our fully managed service and intuitive user experience, and you have more than a product – you have a strategic communication partner.
Ready to redefine business communication for your organization? Get in touch today and discover the real benefits of WiLine's UCaaS solution.
Modern Communication Features for Today’s Businesses
Video Conferencing
A Simple to use video conferencing platform accessible from any device, browser-based, 1080p Video and HD Audio. Meet up to 500 participants.
Easy Set up & Management
Our online portal gives you full control to scale for new users and locations as needed.
Affordable
Unlike other services on the market, we offer a low, predictable price structure based solely on the number of users.
Softphone Application
Experience seamless communication with our UCaaS Softphone App, optimized for both Windows and Mac desktops. Elevate your connectivity by downloading directly from the WiLine website or find us on the Google Play Store and Apple App Store.
Everywhere You Need to Communicate
Office Phone System
Enjoy full directory services on preferred devices, desk phones, and conference hubs throughout your office.
Call Center
Enhance your business’ footprint and service capabilities with specialized tools for contact center agents, such as call queues, custom routing, and IVR.
Conference Rooms
Equip your team with conference calling capabilities to collaborate easily and effectively.
Receptionists
Enable your receptionist to present the professional image your business deserves with convenient call answering and forwarding using easy 4-digit dial plans and auto attendant for weekends and off hours.
Warehouses
Stay connected with warehouse staff throughout your business using our effective and adaptable communication solutions.
Plain Old Telephone System (POTS) Replacement
In August 2022, FCC memorandum 19-74A1 came into effect. This allows carriers to discontinue support to legacy telephone lines leaving many businesses worrying about if their service would be discontinued. While some may opt to discontinue their POTS offers, the FCC has not ordered the termination of POTS service contrary to what some would suggest. However, this directive gives a strong hint as to the FCC’s goals for the future, POTS is going away. The reason is that there are better, more reliable and cheaper technologies that achieve the same goals. WiLine’s POTS replacement solution uses fixed wireless (FWA) to deliver redundant voice coverage to alarm lines, elevator lines and other critical POTS applications.
Extended Calling Features
- 3-Way Calling
- Speed Dial
- Call Transfer
- Call Waiting
- Hunt Group
- Real Time Statistics
- Historical Reporting
- Queue Management
- Queue Dashboards
- Local Number Porting
- Call Forwarding/Busy/No Answer
- Variable Call Forward
- Abbreviated Internal Dialing
- Caller ID/Caller ID Block
- Toll-Free Numbers
- Auto-Attendant
- DID Blocks
- Directory Assistance
- Shared Line Apprearance
- Multiple Line Apprearance
- Individual Voicemail Box
- General Voice Mail Box
- Voicemail to Email
- Message on Hold
- White Page Listings
- CRM Integration
- Unlisted Numbers
What is Business UCaaS?
Unified Communications as a Service, or UCaaS, is a cloud-based solution that integrates various communication methods within businesses. As a singular, cohesive system, UCaaS encompasses services such as voice and telephony, including mobility support, meeting solutions (audio, video, and web conferencing), messaging (email, SMS, and voicemail), presence and instant messaging, and communications-enabled business processes. UCaaS offers a robust suite of tools designed for business communication that is typically more sophisticated than those available in residential applications.
The rise of UCaaS for businesses has revolutionized how companies communicate, both internally and externally. One of its principal benefits is the significant boost to productivity. By integrating various forms of communication into a single interface, UCaaS makes it easier for employees to reach out to each other and to clients, reducing wasted time switching between different tools and platforms. This simplification and streamlining of communication can directly enhance efficiency and collaboration, promoting seamless teamwork and reducing errors due to miscommunication.
UCaaS platforms also offer simplicity in their deployment and management. Since UCaaS is a cloud-based solution, it eliminates the need for businesses to maintain or upgrade physical communication infrastructure, which can be costly and time-consuming. This cloud model also ensures easy scalability to match the pace of a business's growth. Need more users or additional features? Simply adjust your UCaaS package with a few clicks.
In summary, UCaaS for businesses can provide an exceptional communication upgrade, promoting productivity and simplicity. The integration of multiple communication methods into a single platform can significantly improve the flow of information, streamline collaboration, and minimize downtime due to technological issues. Its cloud-based nature ensures cost-effectiveness, scalability, and the ease of implementation and management. Hence, adopting UCaaS for businesses may well be a strategic move for any forward-thinking company in the digital era.
