Feature-rich, simple to use, and affordable
Get QuoteCommunication in the Office or on the Go
Built for any sized business, WiLine Cloud Voice service is easy to use and quick to deploy so your team can get connected and ready to go in no time. Our scalable solution gives your staff the ideal communication tools and connectivity they need to stay productive while you manage and grow your business.
With communications managed through an easy-to-use online portal, you can set up and manage all areas of business communications, including: directory services, softphone options, contact center capabilities, speciality locations like warehouses, lobbies, and conference rooms.
Modern Communication Features for Today’s Businesses
Simply Mobile
Use your preferred devices with softphone options for mobile phones and laptop computers, receive voicemails via email, and manage conference calls easily.
Easy Set up & Management
Our online portal gives you full control to scale for new users and locations as needed.
Affordable
Unlike other services on the market, we offer a low, predictable price structure based solely on the number of users.
Reliable
Our enterprise-grade reliability is backed by SLAs that bolster the WiLine Cloud Voice Service to keep your business up and running without the fear of crashes or errors.
Everywhere You Need to Communicate
Office Phone System
Enjoy full directory services on preferred devices, desk phones, and conference hubs throughout your office.
Call Center
Enhance your business’ footprint and service capabilities with specialized tools for contact center agents, such as call queues, custom routing, and IVR.
Conference Rooms
Equip your team with conference calling capabilities to collaborate easily and effectively.
Receptionists
Enable your receptionist to present the professional image your business deserves with convenient call answering and forwarding using easy 4-digit dial plans and auto attendant for weekends and off hours.
Warehouses
Stay connected with warehouse staff throughout your business using our effective and adaptable communication solutions.
Plain Old Telephone System (POTS) Replacement
In August 2022, FCC memorandum 19-74A1 came into effect. This allows carriers to discontinue support to legacy telephone lines leaving many businesses worrying about if their service would be discontinued. While some may opt to discontinue their POTS offers, the FCC has not ordered the termination of POTS service contrary to what some would suggest. However, this directive gives a strong hint as to the FCC’s goals for the future, POTS is going away. The reason is that there are better, more reliable and cheaper technologies that achieve the same goals. WiLine’s POTS replacement solution uses fixed wireless (FWA) to deliver redundant voice coverage to alarm lines, elevator lines and other critical POTS applications.
Extended Calling Features
- 3-Way Calling
- Speed Dial
- Call Transfer
- Call Waiting
- Hunt Group
- Real Time Statistics
- Historical Reporting
- Queue Management
- Queue Dashboards
- Local Number Porting
- Call Forwarding/Busy/No Answer
- Variable Call Forward
- Abbreviated Internal Dialing
- Caller ID/Caller ID Block
- Toll-Free Numbers
- Auto-Attendant
- DID Blocks
- Directory Assistance
- Shared Line Apprearance
- Multiple Line Apprearance
- Individual Voicemail Box
- General Voice Mail Box
- Voicemail to Email
- Message on Hold
- White Page Listings
- CRM Integration
- Unlisted Numbers
What is a Hosted PBX or VOIP Solution?
Unlike a traditional PBX, or Private Branch Exchange, which requires a large investment and ongoing maintenance on the part of the business, a hosted PBX or VOIP solution is a cloud-based solution that runs over an IP network. It frees businesses from being responsible for hardware, software, maintenance, and more given a hosted or VOIP provider takes care of it all. The solution is managed off-site resulting in no specialized IT skills needed or exorbitant installation costs to fund. Businesses can easily manage their phone system instance via a user-friendly cloud-based control panel. For these reasons and more, hosted PBX systems or cloud voice solutions are becoming increasingly popular across all business sizes and types.
Hosted PBX or cloud voice solutions are much less expensive than a traditional on-site system and are typically billed monthly per seat or user. Hosted or cloud solutions are full-featured and given the cloud platform, new features can be rolled in quickly and easily. Deployment is also simplified to speed go to market and support rapid business expansion.
