Leading Indoor Kart Racing Company Speed Optimizes Multi-Site Connectivity with WiLine

A leading indoor electric kart racing brand operates with over 70 locations throughout the United States. Each facility depends on reliable internet connectivity to operate point-of-sale systems, race management software, VoIP, security infrastructure, and guest Wi-Fi. As the company grew, its technical leadership recognized the need to streamline how connectivity solutions were provisioned, monitored, and supported, so they partnered with WiLine to provide a complete, comprehensive suite of communications services across its expanding network of sites.

WiLine Services Used:

• Primary and Secondary Internet Connections (up to 5 Gbps)

• SD-WAN Deployment

• UCaaS Integration

• WiFi Infrastructure

• Cybersecurity Framework (SASE)

• Dedicated Post-Sales Support

Managing Multiple ISPs and Telecom Vendors

Prior to working with WiLine, this indoor kart racing company relied on multiple ISPs and telecom vendors across its facilities. This created several significant challenges that impacted operational efficiency and network performance.

Vendor sprawl was a primary concern. Each site had a different provider, resulting in varied SLAs, hardware, and escalation paths. This fragmentation led to increased cost and operational overhead, as network engineers had to manage multiple contracts, invoices, and support contacts. The inconsistent performance across locations made it challenging to establish baseline expectations, as differences in service quality led to unpredictable network behavior.

Additionally, slow deployments became a bottleneck for growth. Adding new sites meant starting from scratch with local providers, risking delayed openings, and creating additional work for the technical team.

Standardized Network Infrastructure Across All Locations

To ensure consistency, reliability, and scalability across all locations, a standardized network infrastructure was implemented in collaboration with WiLine Managed Network Services. Each site was equipped with a comprehensive suite of services designed to address the challenges of multi-site connectivity.

• Primary and Secondary Internet Connections: Each location was provisioned with dual internet links of up to 5 Gbps, providing route diversity to ensure reliability and eliminate downtime from outages or maintenance, ensuring high-performance connectivity.

• SD-WAN Deployment: SD-WAN was implemented to aggregate multiple redundant internet links in an active/active deployment and optimize traffic routing, improve bandwidth usage, and provide centralized control over network policies across all locations.

• UCaaS Integration: Business Unified Communications was adopted, consolidating voice, video, and messaging services. This simplified collaboration across sites and eliminated dependency on legacy telephony systems.

• WiFi Infrastructure: Enterprise-grade WiFi was deployed to ensure secure and high-performance wireless connectivity for both internal operational needs and customer use.

• Cybersecurity Framework: Each site was secured with WiLine cybersecurity SASE measures, including network segmentation, firewall enforcement, and endpoint protection, which helps protect against both internal and external threats.

• Dedicated Post-Sales Support: Transforms reactive service into a proactive partnership. Delivering reliability, transparency, and strategic alignment tailored to the customer's network and business priorities.

This solution provided a uniform and resilient network architecture across all facilities, simplifying support, enhancing performance, and laying the foundation for future scalability.

Consistent, Resilient, and Manageable Network

After transitioning to WiLine, this indoor electric kart racing company achieved significant operational improvements across all locations.

Reduced complexity emerged as an immediate benefit. A single vendor relationship now covers all sites, eliminating the need to juggle multiple ISPs. Operational support and managed services through WiLine's proactive monitoring, escalation handling, and managed connectivity services reduce IT workload and ensure consistent performance. Faster site launches became possible, as new facilities can be brought online quickly without the need for negotiation with regional providers.

The organization also experienced improved stability through standardized infrastructure and consistent service quality, which lowered the volume of connectivity-related support issues. More predictable operations resulted from uniform SLAs and service profiles that simplify planning, monitoring, and escalation management. Scalable bandwidth ensures connectivity is provisioned with sufficient capacity to support both operational systems and customer Wi-Fi demand.

A simplified support model provides a single vendor with a clear escalation path, predictable service levels, and reduced operational overhead for the IT team. Additionally, cost savings and consolidated billing from a single vendor lowered overall costs while streamlining billing into a single, predictable monthly invoice.

Consolidating network and communication services under a single provider reduced the complexity of managing different regional ISPs and voice carriers. This standardization reduced administrative effort and removed inconsistencies in service quality, hardware setups, and support processes across locations. A uniform setup across all sites has made it easier to monitor performance, identify issues, and maintain predictable network behavior. Escalation paths are now clearer, helping reduce the time needed to resolve connectivity problems.

Overall, the result is a more consistent, resilient, and manageable network that supports both current operations and future expansion.

Consistent, High-Performance Network Framework

As the company Speed continues to expand, WiLine maintains a consistent, high-performance network framework that enables rapid deployment and predictable operations. Each new facility is provisioned using standardized configurations, including dual redundant internet connections, preconfigured SD-WAN policies, and consistent firewall and segmentation rules. This ensures that failover and load-balancing behaviors are uniform across all locations.

Centralized monitoring and management via SD-WAN and network management platforms provides full visibility into link health, including packet loss, jitter, bandwidth utilization, and application-level traffic prioritizations. Engineers can set automated alerts for anomalies, prioritize critical services, and adjust routing policies in real time without needing to coordinate with multiple vendors.

The modular architecture supports future enhancements, including expanded UCaaS integrations, guest analytics, and additional security layers. With a single point of contact for escalation, support processes remain streamlined, and troubleshooting is more efficient across the entire network.